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Role Description

As a Junior Sales Support Representative, you’ll own the earliest stage of the sales pipeline—responding to inbound inquiries, keeping conversations alive, and turning interested prospects into scheduled demos.

Success in this role means:

• Responding quickly to inbound demo requests and product inquiries
• Calling prospects to confirm interest and secure demo bookings
• Asking light qualification questions to confirm fit and urgency
• Coordinating demo scheduling across U.S. time zones
• Sending clear confirmations and reminders to reduce no-shows
• Maintaining accurate CRM notes, timestamps, and next steps
• Following up persistently with leads who go quiet
• Sharing insights on objections, lead quality, and pipeline friction

Qualifications

• Strong spoken and written English communication skills
• Comfort speaking with prospects on the phone
• Strong organization and follow-through on follow-ups
• Ability to manage multiple conversations and timelines
• Reliability and accountability—doing what you say you’ll do
• Ability to overlap with U.S. business hours (Central Time preferred)
• Early-career curiosity about sales, SaaS, or revenue operations

Requirements

• Customer-facing experience (sales, support, recruiting, hospitality)
• Familiarity with CRMs such as HubSpot or Salesforce
• Experience scheduling demos or coordinating sales calendars
• Exposure to outbound calling or appointment setting
• Interest in SaaS, marketplaces, or hospitality technology

Benefits

• Fully remote contractor role
• Full-time or part-time schedule options
• Competitive USD compensation (based on experience and schedule)
• Direct collaboration with experienced sales leadership
• Early exposure to SaaS sales and pipeline management
• High autonomy and ownership over your daily workflow
• Opportunity to grow into broader sales or revenue roles