DEPT OF TRANSPORTATION

Third Party Administration

1801 W. Jefferson

Phoenix, AZ 85007

Salary: $56,097.8080 - 82,648.80 

Grade: 24

Closing Date: 03/16/2026

Oversees MVD Indirect and Regulatory Support operations, which includes the supervision and evaluation of authorized third parties concerning Agreements, Quality Assistance, and the Inspections Program, as well as the fulfillment of services necessary for authorization and certification. Guarantees the quality of Authorized Third Parties through inspections, transaction assessments, and process improvement. Works in partnership with MVD programs, state agencies, law enforcement, authorized third parties, and financial institutions, serving as the primary point of contact. Interprets statutes, rules, regulations, policies, and procedures, working closely with our legal partners. Overnight travel may be necessary.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Oversees and participates in administrative management functions, using data to inform decisions regarding budgets, staffing, and strategic planning; this includes third-party authorization and certification concerning administrative, operational, and program-specific responsibilities related to MVD Indirect, Authorized Third Parties, and Regulatory Oversight.

Promotes a culture of Continuous Process Improvement and the implementation of efficiencies strategies to enhance policies, procedures, and training initiatives. Participate in the MVD's organizational planning and decision-making activities.

Establish performance benchmarks for regulatory and Authorized Third Party programs and staff through statistical analysis and performance metrics. Work closely with our legal staff as it relates to oversight, which could include court testimony. Collaborate with external stakeholders as
necessary.

Knowledge of:

Title 28, Federal Transportation Code, ICC Safety regulations; ADOA/MVD/EEOC/ADA/OSHA and Motor Carrier industry guidelines, rules, policies and procedures; management principles and practices, personnel practices, budget, strategic planning and organization of state government; of web-based applications; of program planning; of the principles and practices of effective organization and administration; of office management and supervision; of leading cross-functional implementation teams; of MVD databases and transactional services; of training, leadership, hiring, and disciplinary policies and procedures; of Continuous Improvement and Change Management.

Skills in:

Strategic planning for results, listening, oral and written communication and negotiation and computer/internet usage; organizational skills; research and analysis; time management; in correspondence and report preparation; in training new employees in work processes; in counseling and disciplining employees; in hiring and interviewing; in multitasking to handle and direct simultaneous and sometimes conflicting work priorities and deadlines; risk assessment; audit procedures and practices.

Ability to:

Supervise employees and direct a comprehensive program in a team environment; to prioritize and assign projects and create clear and concise reports on issues; to establish stand work processes, procedures and continually evaluate them in order to improve unit performance and satisfy customer needs; research, analyze ad make clearly defined solutions, effectively manage multiple work units; lead a diverse group of people to accomplish team goals and responsibilities; lead by example.

Three (3) years of Management and supervisory experience; Experience in Process Improvement and Arizona Management System (AMS); Audit and inspection experience; Experience using Rule and Statute; Experience with Communication with External Stakeholders.

Valid driver license.

As this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.