BCD Travel

Travel smart. Achieve more.

Customer Experience Manager

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 2006H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$75K - $95K / year

Bachelor DegreeEnglish

Job Description

• Champion for making every interaction with our Venue Search clients exceptional • Partner with teams across the business to turn service standards into reality • Keep clients smiling from first pitch to post-event high-fives

Job Requirements

  • Coaching, mentoring, and inspiring teams to deliver outstanding service
  • Building strong, trusted relationships with senior client stakeholders
  • Managing complex projects from kickoff to flawless delivery
  • Spotting opportunities for improvement and turning feedback into action
  • Keeping multiple priorities on track with sharp time-management skills

Benefits

  • Flexible Working
  • Room to Grow
  • Everyone has a voice
  • Extensive benefits including healthcare, retirement plans, and education support

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