Invoca, the AI-powered conversation intelligence platform for B2C revenue teams.
Implementation Specialist
Location
United States
Posted
1 day ago
Salary
$100K - $150K / year
Job Description
Job Requirements
- 5–8 years in technical SaaS implementation, solutions engineering, or technical consulting
- Experience with Martech, RevTech, CCaaS, or workflow automation platforms strongly preferred
- Experience working in customer-facing technical roles within enterprise or mid-market SaaS environments
- Familiarity and experience with the Invoca platform: both its feature set and APIs.
- Experience working with APIs, webhooks, and event-driven systems
- Experience debugging multi-system integrations or distributed workflows
- Experience configuring AI or automation workflows (prompt configuration or agent behavior tuning is a plus)
- Strong customer communication and relationship-building skills
- Ability to translate business workflows into technical implementation designs
- Comfortable working in evolving product environments with emerging technologies
- Strong documentation and pattern standardization mindset
- Structured problem-solving and strong attention to detail
Benefits
- Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
- Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
- Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options – All employees are invited to share in Invoca’s success through stock options.
- Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program.
- Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
- InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
- Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
Related Guides
Related Job Pages
More Implementation Specialist Jobs
Implementation Consultant for healthcare software solutions at Solventum
Implementation Manager
The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Implementation Manager driving client-focused solutions in pharmacy benefits management
The Clinical Adoption Consultant will deliver clinical consultancy and education services focused on Consumables and Sensors, particularly in Cardiology and Respiratory, to ensure optimal customer workflow and product adoption. Key duties include driving the clinical workflow for ECG, NIBP, SPO2, and etCO2, providing clinical support, and serving as the clinical expert for product applications.
Implementation Manager - Express Scripts - Remote
The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
The role is responsible for end-to-end management of implementation project delivery, leading or co-leading the implementation of new client accounts including project plan management and client relationship management through project transition. This involves working directly with clients, consultants, and internal partners to ensure contractual requirements are met and expectations are managed.
