This position manages inbound and outbound customer contacts across multiple channels to resolve needs and expand customer relationships by providing high-quality service and generating creative leads. Responsibilities include handling inquiries related to service, scheduling, and billing, while promoting new products and services.

Come grow with us! Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent job performance. Remote work is subject to company policy, business needs and ongoing performance standards! As a Custo...

The Transition of Care Coach coordinates care for members experiencing significant health status changes, ensuring a seamless transition to the next care setting and facilitating post-discharge goal attainment through comprehensive planning and support. This role involves completing post-discharge questionnaires, providing clinical assistance for service determination, and coordinating follow-up care, meals, and durable medical equipment.

Associates will work collaboratively in a call center environment to provide excellent service regarding customers’ retirement savings accounts. Key duties include educating customers, communicating plan updates, and processing various account changes like contributions, loans, and withdrawals.