• Provide ServiceNow architecture and technical expertise for a federal client. • Provide strategic recommendations around technical best practices and industry trends. • Analyze and estimate the time required to design, develop, and implement the technical solutions. • Participate in requirements gathering meetings and provide inputs to the developers based on the requirements. • Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture. • Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives. • Provide top-level business and technology architecture consultancy services to clients. • Support client technical deliverables including architecture and design documents. • Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for delivery of solutions.