• Serve as a liaison between the organization’s internal and external clients • Oversee and be directly involved in the loan process from start to finish • Provide superior customer service by communicating with borrowers • Review and audit income, assets, run DU, and verify credit documentation • Review mortgage loan disclosure packages and deliver to borrower • Assist in managing a pipeline consisting of Conventional, FHA, VA, USDA loans • Ensure structure of the loan presents the best program based on the borrower’s financial circumstances • Review the file for any missing documentation • Communicate loan program and costs with borrowers • Pre-underwrite items to help support approval of the loan • Input feed for disclosures, present, and set up loan to best fit borrower’s needs