• Identify and engage prospective clients through warm calling, networking, or referrals • Build and maintain strong, long-lasting customer relationships to ensure high customer satisfaction • Address and follow up on client concerns or issues in a timely manner through calls, emails, and messaging • Keep instructors informed of any client concerns that could impact the student and parent experience • Follow up with clients that have not completed each step within the enrollment process and started the classes • Maintain records of client interactions by making record of any communication • Conduct meetings with prospective clients to highlight program features, pricing options, and value • Understand customer needs and recommend appropriate services to guide decision-making • Stay up to date on industry trends, competitor offerings, and services offered • Maintain detailed records of outreach, leads, interactions and sales activities • Identify and engage with leads by requesting school partnerships, contacting counselors, and offering webinar events • Engage in community outreach through social media groups, parent associations, after-school groups, and school mailing lists • Keeping track of outbound leads in terms of the client data from our website and social media platforms • Achieve monthly enrollment and revenue goals through effective consultative sales • Gather feedback and testimonials from past clients to track the success stories • Collaborate with internal teams (marketing, customer service, logistics) when necessary to support campaigns and events