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Role Description

This role involves designing high-impact experiences for a compliance eLearning platform focused on U.S. B2B administrators and their employees.

• Improve time-to-first-value for U.S.-based Admins.
• Reduce onboarding friction across complex compliance workflows.
• Increase feature adoption and cross-product expansion.
• Design upgrade and monetization surfaces that align with U.S. SaaS buyer expectations.
• Partner with Product and Data to define UX hypotheses tied to business KPIs.
• Design experiments that impact activation, engagement, and expansion.
• Iterate rapidly based on measurable outcomes.
• Balance experimentation velocity with platform consistency.
• Design scalable, role-based experiences across Admin and Learner journeys.
• Improve cross-product discoverability within U.S. customer accounts.
• Reduce friction in complex workflows such as assignments, automation, reporting, and recertification.
• Operate within and contribute to our established design system.
• Identify patterns that need refinement as the platform scales.
• Propose thoughtful improvements that enhance usability without introducing inconsistency.
• Collaborate closely with Engineering to ensure implementation fidelity.

Qualifications

• 8+ years of product design experience, with strong B2B SaaS background.
• Demonstrated experience driving measurable growth impact (activation, conversion, retention, or expansion).
• Experience designing PLG or self-serve SaaS products.
• Experience working within established design systems.
• Strong systems thinking across multi-tenant and role-based platforms.
• Experience collaborating on A/B testing or experimentation initiatives.
• Portfolio showing both product craft and measurable business impact.

Requirements

• Clearly articulate the metrics your design work improved.
• Show examples of reducing friction in complex SaaS workflows.
• Demonstrate U.S. market awareness in product decisions.
• Explain how you evolve patterns within a structured system.
• Operate independently in a cross-continental environment.

Benefits

• Opportunity to work in a growth-focused, SaaS product design role.
• Be part of a company culture that fosters collaboration and innovation.
• Join a team that values its employees and has high employee satisfaction ratings.