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Role Description

We are looking for a Professional Services - SkillBridge Intern to join our Professional Services team. This is a remote role, reporting to the Senior Manager, Professional Services & Consulting. Our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

• Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
• Maintain project tracking and customer issue documentation within appropriate systems and databases.
• Build and maintain well-established relationships with key customer stakeholders.
• Perform welcome calls with customers, describing the service, tools, and process.

Qualifications

• Must be a current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to your date of discharge and located in the United States.
• Obtain approval from your unit commander.
• MOU must be approved and submitted before start.

Requirements

• Professional experience/familiarity operating solutions built on: Azure, AWS, and GCP.
• Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM.
• Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!