Decagon

Enterprise-grade generative AI for customer support

Strategic Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$240K - $280K / year

Bachelor Degree4 yrs expEnglish

Job Description

• Help shape the future of Decagon’s AI-powered solutions in the enterprise space • Serve as a technical advisor and trusted consultant to enterprise prospects and customers • Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems

Job Requirements

  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • Create and architect generative AI experiences for our customer’s end users
  • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
  • Strong interpersonal and teamwork skills
  • Functional understanding of GTM systems and workflows
  • Even better if you have
  • 2+ years of AI sales engineering experience
  • Experience in a high-growth startup environment

Benefits

  • Medical, dental, and vision benefits
  • Take what you need vacation policy
  • Daily lunches, dinners and snacks in the office to keep you at your best

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