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Role Description

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! This role will primarily support the Service Experience Enhancers Journey Experience team focused in the Life product space.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Remote work arrangements will be considered for candidates located outside the Columbus area.

As a Consultant, you'll collaborate and coordinate efforts across multiple agile teams and across several lines of business responsible for creating digital products and solutions that are practical and usable. We'll count on you to ensure priorities and project goals are achieved.

Key Responsibilities

• Conducts detailed customer and company product impact analysis across a variety of digital products, business lines, and competitor sets.
• Provides Product Managers and Product Owners with recommendations based on analysis and insights.
• Plans and coordinates usability research and analyzes results with the Digital Product Manager/Owner.
• Partners with User Experience to create prototypes and conduct user testing.
• Conducts competitive analysis on customer digital product landscape and business segment specific competitors.
• Presents findings and recommendations to Product Managers and/or Product Owners.
• Conducts current state business landscape analysis including people, process, technology assessments plus future state business analysis.
• Provides recommendations to the Product Manager and/or Product Owner and agile team.
• Keeps up on the latest digital trends as well as customer needs and behaviors.
• Acts as a source of expertise for direction, mentoring, and guidance for less experienced Product Analysts.
• May perform other responsibilities as assigned.

Reporting Relationships

• Reports to Director, Digital Product Management.
• This is an individual contributor role.

Qualifications

• Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, computer science or related subject area.

Requirements

• Typically, eight or more years of demonstrated experience delivering customer-facing digital solutions, internet sales, website or web application development and/or research.
• Experience with agile delivery methodologies and product management/owner principles.
• Project management in an internet sales environment required.
• Knowledge of insurance and investment securities products and services preferred.
• Understanding of agile planning practices and user experience knowledge a plus.
• Proven knowledge of internet technologies and website management.
• Strong ability to summarize findings and develop recommendations that influence the strategic vision and multi-year roadmap for any given digital product or experience.
• Strong presentation abilities required to clearly and concisely communicate findings and recommendations to all levels of leadership including senior leaders.
• Ability to work independently and manage large, complex tasks that cross several subject areas.

Benefits

• Medical/dental/vision coverage.
• Life insurance.
• Short and long term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.