Headquartered in New York, New York, Assurant is a global insurance company offering clients a variety of insurance solutions. Because the company insists that
Internal Communications Content Specialist
Location
United States
Posted
5 days ago
Salary
$54.9K - $92K / year
Seniority
Mid Level
Job Description
Assurant is a premier global protection company that partners with the world’s leading brands to safeguard and service-connected devices, homes and automobiles. A Fortune 500 company with more than 14,000 employees across 21 countries, we’re committed to protecting, connecting, and inspiring our people, partners, and the communities we serve.
The Internal Communications Content Specialist plays a pivotal role in shaping how employees experience, understand, and connect with our organization. This role brings our culture, priorities, and people to life through thoughtful, engaging storytelling—tailored for a global workforce across geographies, roles, and work environments.
From ideation through publication, you’ll collaborate with stakeholders across the business to create strategically aligned content that informs, inspires, and unifies our employees. This is a highly collaborative role that blends creativity with operational excellence to elevate the employee experience.
What makes us different?
Competitive base salary and annual performance bonus.
Comprehensive health, dental, and vision insurance day one of employment.
401(k) with company 6% match.
Paid time off, holidays, and volunteer days.
100% virtual work from home environment.
Professional development programs.
Employee wellness programs and mental health resources.
What will be my duties and responsibilities in this job?
Create and deliver high‑impact internal communications that bring our culture, priorities, and people to life across a global workforce. You’ll source and shape stories from across the organization, ensuring alignment with enterprise campaigns, leadership messaging, and our brand voice.
Develop engaging content across multiple formats—including email, intranet, video, and social‑style posts—tailored to diverse audiences such as frontline teams, virtual workers, senior leaders, and all employees.
Own the planning and execution of the bi‑weekly all‑employee email update, including managing the content pipeline, partnering with leaders and stakeholders to gather stories, and writing, editing, formatting, testing, and delivering each edition to ensure it is timely, relevant, and engaging.
Partner closely with the Director of Content and Workflow and the Associate Manager of Content and Communications Channels to build and maintain a robust editorial calendar, helping prioritize content and ensure consistency across channels.
Act as a connector across Internal, External, and International Communications, as well as Global Marketing, providing editorial guidance and helping ensure messaging is clear, cohesive, and creatively executed.
Provide tactical writing, editing, and publishing support across internal and select external platforms, contributing to broader communications initiatives as needed.
Champion the use of AI tools and analytics to enhance content creation, streamline workflows, track engagement, and continuously improve performance, serving as a team resource for AI adoption.
Use data, insights, and feedback to refine content strategy and elevate the overall employee experience through thoughtful, human‑centered storytelling.
What are the requirements needed for this position?
Bachelor’s degree or equivalent professional experience, preferably in corporate communications or a related field.
A minimum of 3 years of experience in corporate and internal communications, or a related field—preferably within a large, global organization—including relevant internship experience.
What other skills/experience would be helpful to have?
Proficiency with Microsoft tools including SharePoint, Teams, Viva Engage, and Copilot.
Hands‑on familiarity with AI tools for content creation, analytics, or workflow optimization.
Background partnering with Marketing and Creative Services to plan and execute integrated internal campaigns.
Demonstrated ability to collaborate with Social Media teams to thoughtfully extend internal messaging externally, when appropriate.
#LI-Remote
Pay Range:
$54,900.00 - $92,000.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Job Requirements
- Bachelor’s degree or equivalent professional experience, preferably in corporate communications or a related field.
- A minimum of 3 years of experience in corporate and internal communications, or a related field—preferably within a large, global organization—including relevant internship experience.
- Proficiency with Microsoft tools including SharePoint, Teams, Viva Engage, and Copilot.
- Hands-on familiarity with AI tools for content creation, analytics, or workflow optimization.
- Background partnering with Marketing and Creative Services to plan and execute integrated internal campaigns.
- Demonstrated ability to collaborate with Social Media teams to thoughtfully extend internal messaging externally, when appropriate.
Benefits
- Competitive base salary and annual performance bonus.
- Comprehensive health, dental, and vision insurance day one of employment.
- 401(k) with company 6% match.
- Paid time off, holidays, and volunteer days.
- 100% virtual work from home environment.
- Professional development programs.
- Employee wellness programs and mental health resources.
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