I.T Manager
Location
United States
Posted
7 days ago
Salary
Not specified
Seniority
Lead
Job Description
- Primary owner of IT service and support infrastructure
- Provide hands on management and strategic oversight of the department
- Analyze current processes, activities and workstreams and develop tools and process improvements to optimize department and service excellence
- Research and recommend innovative and automated approaches for system administration tasks; identify outcomes that leverage our resources and provide economies of scale
- Accountable for outstanding customer service to staff and team members
- Create, track, and maintain reports and provide updates to upper management
- Develops and maintains effective relationships through effective, timely communication and meets deadlines.
- Clearly documents all IT procedures and follows best practice change management for configuration changes to IT systems
- Create and manage escalation procedures and ensure service levels are maintained.
- Oversee the establishment of resources such as knowledge-based articles and white papers to resolve user issues
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
- Repair and recover from hardware or software failures; coordinate and communicate with impacted departments
- Ensure compliance with relevant laws, regulations, and best practices in IT support and cybersecurity
- Strong alignment with Good Life values in Winning Together:
- Being the best takes 110%
- Deliver on Your Promises
- Be Curious & Embrace Change
- Serving on Purpose for the Greater Good
- Bachelor’s Degree required; preferred in Information Technology, Computer Science and Network Administration or related field
- 4-6 years of experience in IT service and support
- Proven experience in Managed Services, Tech Support, and IT Infrastructure
Related Guides
Related Categories
Related Job Pages
More System Administrator Jobs
Applications Administrator for Windows
Mano LaniMano Lani LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Mano Lani LLC is looking for an enthusiastic, well-qualified individual to fill the Windows Applications Administrator position. This role offers the opportunity to work with a diverse and talented group of individuals committed to driving success. The Applications Administrator ...
Senior Network/Systems Administrator
Govcio LLCGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
GovCIO is currently hiring for a Senior Network/Systems Administrator with an active Secret clearance. This position will be fully remote. Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-al...
Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. Perform patch management, system updates, and vulnerability remediation....
Microsoft 365 Administrator
GovcioGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect If you are selected to move forward through the process, here’s what you can expect: Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $17.53 - USD $27.50 /Hr.
GovCIO is currently hiring for a seasoned Microsoft 365 Administrator with hands-on experience managing, securing, and optimizing enterprise-scale M365 environments. The person should be adept at architecting cloud productivity solutions, driving modernization initiatives, and en...