CBTS delivers Application Modernization, Managed Cloud, Security, Communications, and Infrastructure solutions.
Service Delivery Manager
Location
Ohio
Posted
51 days ago
Salary
$69.2K - $93.6K / year
Job Description
Job Requirements
- Oversee the team of Service Delivery resources
- Act as the primary point of contact for client escalations and implementation issues
- Coordinate with internal teams (engineering, support, account management)
- Monitor implementation process performance and implement improvements
- Prepare and present regular service delivery reports to clients and senior management
- Ensure compliance with company policies, industry standards, and contractual obligations
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Delivery Assurance Manager
fme US, LLCYour partner for digital transformation. It’s fme you love to work with.
Global Delivery Assurance Lead ensuring high-quality project execution across global regions
Manager, Service Delivery – Workflows
EnergyElephantMake Better Energy & Carbon Decisions Using Data. Inspiring climate action software.
Manager of Service Delivery overseeing billing workflows at EnergyCAP
Employee Relations Manager
LimeBuilding a future where transportation is shared, affordable and carbon-free. Join us! www.li.me/careers
Employee Relations Manager ensuring compliance and a positive work environment at Lime
Client Development Manager driving sales and managing client relationships at ConceiveAbilities
