International Luxury Hotel Association

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Director, Commercial Special Servicing

DirectorDirectorFull TimeRemoteTeam 11-50Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$145K - $165K / year

10 yrs expEnglish

Job Description

• Oversee and direct the activities of the Special Servicing unit managing a portfolio of defaulted commercial real estate and business purpose SFR loans to resolution. • Lead the revision of policies and procedures to encompass PHH’s growth and expansion into new commercial loan servicing markets. • Accountable for team performance and compliance with all PHH servicing requirements. • Report to the VP, Head of Commercial Special Servicing and assist in strategic planning for staff development and budget preparation. • Participate in client engagement and vendor management duties, and represent the interests of the Special Servicing unit in intradepartmental initiatives, projects and activities. • Hire, train and develop staff responsible for managing defaulted commercial real estate secured loans. • Provide effective direction for implementation of successful asset resolution plans. • Supervise a team of associates providing administrative support to external special servicers. • Establish appropriate key performance indicators to measure individual and team performance. • Develop and maintain appropriate reports to monitor defaulted loans throughout the special servicing period. • Manage relationships with third-party defaulted asset services providers, including attorney, appraisers, brokers, property management, environmental consultants, contracted asset managers, etc. • Prepare and present special servicing unit-related information for rating agencies, auditors, senior management and investors.

Job Requirements

  • Minimum 10 years’ experience managing defaulted commercial business purpose loans secured by commercial use, mixed use, SFR/multifamily rental and/or SFR/multifamily transitional properties.
  • Minimum 5 years’ experience directly managing commercial loan special servicing asset managers.
  • Superior understanding of negotiation tactics, workout structure and credit decisioning.
  • Superior understanding of lender default remedies and enforcement strategies, including judicial foreclosures, trustee sales, receivership, UCC sales, bankruptcy strategies, etc.
  • Superior communication skills, both verbal and written, including presentation.
  • Superior problem solving and decision making skills.
  • Strong understanding of commercial loan covenants and covenant compliance.
  • Strong understanding of CRE income property type fundamentals, including income property operations analysis, and borrower financial analysis.
  • Strong understanding of commercial real estate loan documentation.
  • Strong understanding of commercial loan servicing agreements and principles.
  • Strong understanding of loan securitization principles including CMBS and CRE-CLO.
  • Proven ability to work independently with minimal supervision.
  • Proven ability to manage remote employees.
  • Proven ability to effectively engage with senior management at all levels.
  • Demonstrated skills to develop reporting requirements specific to monitoring default services related performance.
  • Demonstrated ability to work under pressure, manage multiple projects while meeting project deadlines, and adjust to changing priorities.
  • Demonstrated proficiency with Microsoft 365 Suite, Adobe applications, commercial loan servicing applications (such as MSP/ICE, REALSynergy, McCraken Strategy, Enterprise, FICS, FIS, etc.).
  • Strong teamwork skills to collaborate with associates in multiple departments and locations.
  • Be available to travel 10%-25%.

Benefits

  • Health insurance
  • 401(k) matching up to 3%
  • Generous paid time off
  • Company-paid life, accident, and disability coverage
  • Programs for mental, physical and financial wellness

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