United States - Remote

Role Overview

We're seeking a seasoned research professional to join Bolt Insight as a full-time Research Manager. This is a key leadership position within our AI research initiatives, focusing on US and global projects, an exciting opportunity for someone ready to take ownership of how we design, deliver, and evolve our research offering.

You'll be responsible for coordinating and managing research projects, working closely with clients, junior researchers, and cross-functional teams to ensure smooth execution and high-quality insights. You'll be a central figure in shaping how we deliver AI-powered research, with the autonomy to drive projects from design through delivery and the scope to influence strategy, methodology, and team development. The role requires strong project management, analytical, and leadership skills — and we're looking for someone who can hit the ground running, bring senior-level judgment and client instincts from day one, and grow with us as we scale.

Responsibilities

Project Leadership & Execution

• Lead and oversee research projects for US and global clients, ensuring efficient execution and delivery.

• Work closely with junior Research Executives to guide them in project management, execution, and reporting.

• Ensure seamless communication between stakeholders, providing strategic insights and actionable recommendations.

Client Engagement & Relationship Management

• Serve as the primary point of contact for US and global clients, tailoring research solutions to their needs.

• Lead client calls, develop proposals, and ensure successful project follow-through.

• Maintain strong client relationships, ensuring continuous engagement and satisfaction.

Research Strategy & Methodology Development

• Develop and refine research methodologies for qualitative and quantitative analysis.

• Ensure research techniques align with market trends and client requirements.

• Support innovation in AI research by identifying new technologies and tools to enhance insights.

Team Leadership & Development

• Mentor and train junior researchers, ensuring best practices in AI-driven market research.

• Foster a culture of learning, collaboration, and professional growth within the research team.

• Provide strategic input for team expansion and recruitment where necessary.

Innovation & Process Improvement

• Gather and analyze client feedback to refine research methodologies and enhance the BoltChatAI platform.

• Develop systems for monitoring and tracking research impact and efficiency.

• Collaborate with internal teams, including product and engineering, to improve AI-driven research capabilities.

Key Deliverables & Performance Metrics

• Project Execution: Ensure research studies are executed within defined timelines and client expectations.

• Reporting & Insights Delivery: Provide well-structured, data-driven reports that enhance client decision-making.

• Client Satisfaction: Maintain high levels of client engagement and positive feedback.

• Process Optimization: Continuously improve internal workflows to increase efficiency and research quality.

Additional Responsibilities

• Lead strategic initiatives for expanding AI research in the US and globally.

• Stay updated on AI advancements and industry trends to ensure BoltChatAI remains a market leader.

• Support business development efforts by identifying research opportunities and contributing to proposals.

• Act as a key liaison between research, product, and business teams to drive innovation.

Notes

• This job description and person specification are an outline of the tasks, responsibility and outcomes required of the role and are not intended to be an exhaustive list. 

• The job holder will carry out any other duties that may reasonably be required by their Team Lead. 

• The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Team, or situational changes from the employee side.

Why Work for Bolt Insight?

At Bolt Insight, we’re a vibrant and growing start-up mentality business with a passionate team that thrives on innovation and collaboration. Here’s what you can expect when you join us:

• Remote working and the flexibility to work in a nomadic way – Enjoy the best of both worlds, balancing work and life your way.

• Flexible working environment – We trust you to manage your time and work in a way that suits you best.

• Private Medical Insurance - Your health and well-being are important to us, and we’ve got you covered.

• Business referral bonus – If you know someone who’s a great fit for the team, we’ll reward you for it!

• Employee referral bonus – You get the chance to shape our team and be rewarded for bringing great people onboard.

• Virtual or local team gatherings – Whether online or in person, we love to connect and celebrate our successes together.

• In-house recognition awards – We celebrate our ‘lightning bolts’ (those who go above and beyond) and show our appreciation for hard work!

• Annual Bonus System – If the company meets its targets, you’ll receive a bonus payment of up to two months’ salary! We win together.

At Bolt, curiosity, creativity and passion matter most. If you’re excited about shaping the future of research and contributing to a culture built on innovation and collaboration, we’d love to hear from you.

Bolt Insight is an equal opportunities employer committed to creating and maintaining an inclusive, diverse and professional workplace for all. We strive to create a welcoming environment where all individuals, no matter their background or identity, feel valued and supported.

If you have specific requirements throughout the recruitment process, please reach out to a member of our HR team who will make the appropriate adjustments.

Apply today and join a dynamic, international team driving innovation across borders!