Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Remote Customer Service & Benefits Support Rep

Customer SupportCustomer SupportFull TimeRemoteMid Level

Location

United States

Posted

39 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Are you looking for a career that combines personal fulfillment, professional growth, and the ability to make a real impact on families’ futures? Our company provides industry-leading financial services, helping families across the nation secure their financial well-being.

No prior experience? No problem! We provide full training and ongoing support to ensure your success. Since 2020, our operations have been 100% virtual, giving you a flexible and modern work environment.

  • Engage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions.
  • Master Benefits Solutions: Become an expert in financial strategies to help clients make informed decisions.
  • Build Long-Lasting Relationships: Develop trust and loyalty through consistent communication and excellent service.
  • Stay Ahead of Industry Trends: Expand your knowledge to remain a top performer in financial services.
  • Collaborate Remotely: Work with a dynamic, energetic team where teamwork drives success.

Qualifications

  • Passionate Individuals: Driven to help others and make a real difference.
  • Excellent Communicators: Able to explain complex information clearly and engagingly.
  • Motivated & Goal-Oriented: Self-starter with a strong drive to succeed.
  • Adaptable: Comfortable working virtually and collaborating with a remote team.

Requirements

  • Client Communication: Handle calls, respond to inquiries, and schedule appointments.
  • Present & Explain Products: Deliver Zoom presentations to clearly explain insurance products and benefits.
  • Complete Applications: Guide clients through completing insurance applications.
  • Ongoing Training: Participate in optional training sessions to continue growing your expertise.

Benefits

  • Work from Anywhere: Flexibility to work from home and create your ideal schedule.
  • Comprehensive Training: Full training provided, regardless of prior experience.
  • Energetic Team Environment: Collaborate with a fun, motivated, and positive team.
  • Career Growth: Rapid advancement opportunities with unlimited potential.
  • Weekly Pay & Bonuses: Enjoy financial security with weekly pay plus performance-based bonuses.
  • Medical Reimbursement Program: Access after 90 days.
  • Residual Income: Earn ongoing income for your long-term efforts.
  • Incentive Trips: Qualify for all-expense-paid trips to exciting destinations.

Company Description

  • Voted #24 Happiest Company to Work For – experience a supportive and positive work culture.
  • Rated A+ Superior by A.M. Best – work with a financially stable, trusted organization.
  • Industry Leader – we have more policyholders than any other insurance company globally, providing a strong foundation for your success.

Job Requirements

  • Passionate Individuals: Driven to help others and make a real difference.
  • Excellent Communicators: Able to explain complex information clearly and engagingly.
  • Motivated & Goal-Oriented: Self-starter with a strong drive to succeed.
  • Adaptable: Comfortable working virtually and collaborating with a remote team.
  • Client Communication: Handle calls, respond to inquiries, and schedule appointments.
  • Present & Explain Products: Deliver Zoom presentations to clearly explain insurance products and benefits.
  • Complete Applications: Guide clients through completing insurance applications.
  • Ongoing Training: Participate in optional training sessions to continue growing your expertise.

Benefits

  • Work from Anywhere: Flexibility to work from home and create your ideal schedule.
  • Comprehensive Training: Full training provided, regardless of prior experience.
  • Energetic Team Environment: Collaborate with a fun, motivated, and positive team.
  • Career Growth: Rapid advancement opportunities with unlimited potential.
  • Weekly Pay & Bonuses: Enjoy financial security with weekly pay plus performance-based bonuses.
  • Medical Reimbursement Program: Access after 90 days.
  • Residual Income: Earn ongoing income for your long-term efforts.
  • Incentive Trips: Qualify for all-expense-paid trips to exciting destinations.

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