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Role Description

CGS is seeking dedicated and dynamic Virtual Instructors to join our instructional delivery services team. As a Virtual Instructor, you will play a crucial role in delivering engaging and interactive online learning experiences for a leading plasma donation organization. Your expertise in the subject matter, combined with your passion for education and technology, will help shape the future of plasma center technical training.

• Facilitate synchronous and asynchronous virtual instruction, fostering an interactive and engaging learning environment.
• Utilize a variety of multimedia tools, platforms, and technologies including mixed and extended reality to enhance the learning experience.
• Tailor your instructional delivery approach to accommodate different learning styles and abilities within a virtual setting.
• Provide clear explanations of complex concepts and encourage learner participation and critical thinking.
• Facilitate discussions, group activities, and projects to promote collaborative learning among learners in video-streamed and virtual reality environments.
• Monitor and assess learner progress, providing timely feedback and support to address individual learning needs.
• Maintain an online presence throughout the instructional day, promptly responding to learner inquiries and concerns via email, chat, and other communication channels.
• Stay current with emerging trends and best practices in virtual instruction and online education.
• Collaborate with instructional designers, technology support teams, and fellow instructors to continuously improve the virtual learning experience.
• Participate in training and professional development opportunities to enhance teaching skills and subject matter expertise.
• Uphold academic integrity and ethical standards in all interactions and assessments.

Qualifications

• 3-5 years of blood banking experience in a donor or patient facing role and post-secondary training or equivalent work experience in the following areas:
• Medical screening.
• Phlebotomy.
• Plasmapheresis or automated collection device operation and instrumentation.
• Handling of adverse donor reactions.
• Sample specimen collection and processing.
• Experience with virtual or online learning, showcasing an understanding of how to foster engaging and effective learning environments.
• A strong command of virtual classroom technologies, video conferencing tools, and multimedia resources.
• Moderate proficiency in the use of:
• Learning management systems (LMS) to document training.
• Microsoft Excel to collect structured data used by various information management systems.
• MS Word, MS PowerPoint, MS OneNote, and MS SharePoint.
• Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.
• A demonstrated ability to adapt instructional strategies for diverse learners and create inclusive learning experiences.
• A patient, approachable, and supportive attitude toward learners, promoting a positive and collaborative learning atmosphere.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• A continuous learner with a growth mindset, open to incorporating new teaching methodologies and technologies.
• Familiarity with assessment and evaluation techniques to measure learner performance and learning outcomes.

Benefits

• A competitive salary and benefits package.
• Remote work from home.
• The opportunity for career growth and development.
• A collaborative and inclusive work environment.