• Owns end-to-end accountability for CE/Power Platform solution architecture and delivery, balancing business requirements, technical integrity, and delivery execution across the project lifecycle. • Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid- to large-sized Dynamics 365 (CE) and Power Platform projects. Facilitates discussions with business and technical stakeholders to extract critical business requirements and present functional vision and solutions in software products, customizations, and integrations to meet those needs within Dynamics 365 (CE). • Deep knowledge of the Power Platform and Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights – Journeys and Project Operations). Strong understanding of when to use native features and when it is appropriate to use custom development. Ability to successfully communicate this information to both internal and client teams. • Works with our implementation delivery team to develop a solution blueprint that includes an estimate, scope, assumptions, epics and features, implementation plan, technology solution, architecture diagrams, ERD, and business process diagram options to meet project goals and longer-term needs. • Provides leadership to the project team throughout the implementation to ensure accurate delivery of project plans. • Maintains knowledge of third-party software vendors to leverage complementary offerings and effectively compare and contrast solutions. • Provides current best practices and solution alternatives as part of functional or technical design documents. • Communicates complex topics regarding solutions and related projects to audiences both with and without deep technical skills. • Ability to be client-facing including effectively communicating with the client, leading meetings, and capturing and distributing action items. • Assists with upgrades of on-premises CRM environments. • Provides inputs to the project plans, estimates and scope for sales proposals and statements of work.