Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Remote Benefits & Customer Support Specialist

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

37 days ago

Salary

Not specified

CommunicationCustomer ServiceRemote Work

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We’re part of a powerful corner of the life insurance industry that most people never hear about—but the impact is massive. Our mission is simple: protect every child and serve all working people.

As our organization continues to grow year after year, we’re looking to add driven individuals to our 100% remote team—people who want more than a job and are ready to build a long-term career with real ownership and upside.

Qualifications

  • Strong communication skills (written and verbal)
  • A positive attitude, high energy, and strong attention to detail
  • A dependable work ethic and personal accountability
  • Practical decision-making and common sense
  • The ability to take ownership of your territory and results

Requirements

  • Fully remote, work-from-home position
  • World-class training and hands-on mentorship
  • Unlimited, exclusive leads provided at no cost
  • Lifetime vested renewals
  • Weekly pay plus performance bonuses
  • Ongoing virtual training and workshops
  • Union-backed contract and representation
  • Company-provided life insurance (including ADB)
  • Medical insurance reimbursement
  • Cutting-edge systems and technology
  • Leadership events, conferences, and incentive trips
  • Clear growth paths into leadership roles

Benefits

  • Control your income
  • Advance at your own pace
  • Compete against your personal best
  • Build long-term value through renewals and leadership

Interview Process

To support community wellness, all interviews are conducted via Zoom video conferencing.

How to Apply

Submit your resume and compensation requirements to be considered. If you’re ready to build a meaningful, remote career with purpose and upside—we’d love to hear from you.

Job Requirements

  • Strong communication skills (written and verbal)
  • A positive attitude, high energy, and strong attention to detail
  • A dependable work ethic and personal accountability
  • Practical decision-making and common sense
  • The ability to take ownership of your territory and results
  • Fully remote, work-from-home position
  • World-class training and hands-on mentorship
  • Unlimited, exclusive leads provided at no cost
  • Lifetime vested renewals
  • Weekly pay plus performance bonuses
  • Ongoing virtual training and workshops
  • Union-backed contract and representation
  • Company-provided life insurance (including ADB)
  • Medical insurance reimbursement
  • Cutting-edge systems and technology
  • Leadership events, conferences, and incentive trips
  • Clear growth paths into leadership roles

Benefits

  • Control your income
  • Advance at your own pace
  • Compete against your personal best
  • Build long-term value through renewals and leadership
  • Interview Process
  • To support community wellness, all interviews are conducted via Zoom video conferencing.
  • How to Apply
  • Submit your resume and compensation requirements to be considered. If you’re ready to build a meaningful, remote career with purpose and upside—we’d love to hear from you.

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