- Define and evolve Sangoma’s hybrid‑cloud infrastructure and DevOps strategy across on‑prem datacenters and Amazon Cloud Environment and drive a disciplined approach to determining and directing workload placement - Lead technology roadmap for all associated technologies, such as Cisco UCS compute, NetApp storage, VMware, OpenShift/Kubernetes, Jenkins, Terraform, Ansible, etc. - Partner with engineering, product management, networking, security and support teams to enable various telecommunication UCaaS and CCaaS platforms - Drive CI/CD automation, configuration management, instrumentation, and performance optimization. - Ensure 24/7 reliability, high availability, lifecycle management, and operational governance. - Understand and manage various costs of on prem and cloud environments i.e. support sourcing, renewal, savings and negotiations of contracts - Oversee modernization initiatives, cloud migrations, security hardening, and continuous improvement. - Serve as a hands‑on technical leader able to review designs, pipelines, IaC, debugging, and complex escalations. - Mentor global infrastructure, DevOps, cloud, networking, and engineering teams while fostering transparency and accountability.