Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Client Service Leadership
Location
United States
Posted
3 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Are you a driven professional with a passion for leadership and exceptional customer service? We’re seeking dedicated, service-focused individuals to join our remote Client Service Leadership Team, where mentorship, career growth, and flexibility are not just offered—they’re built into the culture. This opportunity is ideal for individuals who value people-first leadership, take pride in developing others, and want to make a meaningful impact while building a long-term career in a supportive, growth-oriented environment.
- Role: Client Service
- Location: Remote
- Schedule: Flexible
As part of our leadership team, you’ll help guide client service professionals, support day-to-day operations, and foster a collaborative environment focused on excellence, accountability, and continuous improvement.
Qualifications
- A strong commitment to delivering exceptional client service
- Excellent communication and interpersonal skills
- The ability to lead, motivate, and inspire teams toward shared goals
- A proactive approach to professional growth and leadership development
- Comfort working in a dynamic, fast-paced environment
Requirements
- Work From Home: Deliver outstanding client service and leadership support from the comfort of your own home, without sacrificing connection or collaboration.
- Flexible Schedule: Create a schedule that supports both productivity and work-life balance while maintaining leadership responsibilities.
- Mentorship & Leadership Development: Receive ongoing mentorship from experienced leaders committed to helping you strengthen your leadership, communication, and team-building skills.
- Union Support & Representation: Be part of a union-supported organization where your contributions are valued and your professional rights are protected.
- Perks & Incentives:
- Annual Incentive Trips: Top-performing leaders are recognized and rewarded with exclusive travel experiences and company-wide recognition.
- Insurance Reimbursement Program: Support your overall well-being through access to medical insurance reimbursement.
- Specialized Leadership Training: Participate in advanced training designed to enhance leadership effectiveness, team development, and client experience management.
How to Apply
If you’re ready to lead with integrity, make a positive impact, and grow your career in client service leadership, we encourage you to submit your resume for consideration. All interviews are conducted via Zoom video conferencing for your convenience and safety.
Job Requirements
- A strong commitment to delivering exceptional client service
- Excellent communication and interpersonal skills
- The ability to lead, motivate, and inspire teams toward shared goals
- A proactive approach to professional growth and leadership development
- Comfort working in a dynamic, fast-paced environment
- Work From Home: Deliver outstanding client service and leadership support from the comfort of your own home, without sacrificing connection or collaboration.
- Flexible Schedule: Create a schedule that supports both productivity and work-life balance while maintaining leadership responsibilities.
- Mentorship & Leadership Development: Receive ongoing mentorship from experienced leaders committed to helping you strengthen your leadership, communication, and team-building skills.
- Union Support & Representation: Be part of a union-supported organization where your contributions are valued and your professional rights are protected.
- Perks & Incentives:
- Annual Incentive Trips: Top-performing leaders are recognized and rewarded with exclusive travel experiences and company-wide recognition.
- Insurance Reimbursement Program: Support your overall well-being through access to medical insurance reimbursement.
- Specialized Leadership Training: Participate in advanced training designed to enhance leadership effectiveness, team development, and client experience management.
- How to Apply
- If you’re ready to lead with integrity, make a positive impact, and grow your career in client service leadership, we encourage you to submit your resume for consideration. All interviews are conducted via Zoom video conferencing for your convenience and safety.
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics.
This role involves preparing customs entries, managing the clearance process, and coordinating freight delivery to designated locations, while also communicating documentation discrepancies to clients and supervisors. Responsibilities include resolving finance and accounting reconciliation issues and scanning entries into the imaging system meeting time requirements.
The Bilingual Service Delivery Manager leads and manages the daily operations of the Service Delivery team for travel and lifestyle services in English and French, focusing on delivering exceptional client experiences and meeting business goals. This role involves coaching high-performing remote teams, driving operational excellence, developing SOPs, and ensuring adherence to quality and contractual commitments.
Clinical Account Associate, Southwest
Tempus AITempus is advancing data-driven precision medicine with the practical application of AI in healthcare. It’s About Time.
This role involves collaborating with the Clinical Account Executive on strategies for client acquisition and retention, while coordinating with various sales positions to achieve company objectives. Key duties include identifying upsell opportunities, driving customer adoption of online ordering tools, and building relationships with physicians and pathology departments to increase clinical orders.
