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Role Description

The Director of Sales – Telehealth is responsible for leading enterprise sales execution, account management, renewals, and expansion for Eko’s Telehealth business, which enables hospitals and health systems to deploy Eko’s digital stethoscopes and clinical software across virtual and hybrid care workflows. Today, the Telehealth business supports more than 100 hospitals and health systems and includes strategic partnerships with third-party platforms embedding Eko’s telehealth SDKs and APIs.

This Director-level role operates as a player-coach, supporting strategic enterprise deals while managing a small commercial team and ensuring disciplined, predictable performance across an established base of health system customers. Reporting to the Chief Business Officer, this role plays a critical part in scaling the Telehealth business, strengthening health system relationships, and overseeing key commercial partnerships while partnering with Eko’s SENSORA sales organization to support coordinated enterprise growth.

As Director of Enterprise Sales - Telehealth at Eko, You Will:

• Lead enterprise sales execution and revenue performance for Eko Telehealth across hospitals and health systems.
• Support and co-own strategic enterprise deals as a player-coach, partnering closely with Account Executives and stepping in where senior leadership presence is required.
• Own account management, renewals, and expansion across Eko’s existing base of health system customers.
• Own commercial relationships with key SDK and API licensing partners embedding Eko’s telehealth capabilities into third-party platforms.
• Lead revenue growth, renewals, and expansion for SDK/API partners, coordinating with Product, Engineering, and Legal to support successful integrations without owning technical delivery.
• Manage, mentor, and develop a small commercial team, including Account Executives and Customer Success Managers.
• Drive expansion within existing health systems by identifying new departments, service lines, and telehealth use cases.
• Partner with the SENSORA sales organization to support upsell opportunities and coordinated account strategies across products.
• Act as the primary commercial point of coordination for the Telehealth business, aligning Sales, Customer Success, Implementation, Product, and Support teams around account priorities and customer outcomes.
• Partner with Sales Operations to maintain pipeline accuracy, improve forecasting, and optimize sales and renewal processes.
• Navigate enterprise workflows including contracting, privacy and security review, procurement, and health system approval processes.
• Analyze account, pipeline, and renewal data to inform prioritization and performance improvement.
• Ensure compliance with company policies and applicable laws and regulations.

Note: Job duties may change at any time with or without notice.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8+ years of experience in enterprise sales, account management, or customer-facing leadership roles within digital health, healthcare SaaS, or MedTech.
• Demonstrated success managing and growing enterprise healthcare accounts, including renewals and expansions.
• Prior people management experience, including leading Account Executives and Account Managers (or Customer Success Managers).
• Strong understanding of hospital and health system buying processes, including procurement, contracting, and security/privacy review.
• Proven ability to operate in a hands-on, execution-focused Director role with accountability for revenue performance and predictability.
• Proficiency with CRM systems and standard sales and forecasting tools.
• Strong communication, organizational, and problem-solving skills.
• Ability to perform the essential functions of the role with or without reasonable accommodation.

Requirements

• Experience selling telehealth, enterprise software, or platform-based solutions into hospitals and health systems.
• Experience working in a startup or high-growth healthcare environment.
• Familiarity with multi-product enterprise sales motions and cross-sell strategies.

Work Environment & Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Frequent travel to customer sites, conferences, and internal meetings (up to 50%).
• Must be able to perform job duties with or without reasonable accommodation.

Benefits

• The opportunity to work on products that impact the health of millions of people.
• Generous paid-time off
• Stock incentive plans
• Medical/Dental/Vision, Disability + Life Insurance
• One Medical membership
• Parental Leave
• 401k Matching
• Wellness programs and perks (Headspace, Ginger, Aaptiv, Physera)
• Learning and Development stipend
• $142,000 - $160,000 a year
• * incentive comp would be in addition to this base

Compensation is market-based and reflects the cost of labor across different U.S. geographic locations. The specific salary is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience.

Eko is proud to be an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. We are committed to building a diverse and inclusive team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.