Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

ONLINE CSR Benefits Assistant

Customer SupportCustomer SupportFull TimeRemote

Location

United States + 1 moreAll locations: United States, Canada

Posted

34 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Remote Client Representative, you’ll meet with clients through virtual Zoom consultations, guiding them through their benefit options and answering questions with clarity and care. From the comfort of your home, you’ll help families understand and protect what matters most—no cold calling, no in-person meetings, and no high-pressure sales tactics.

This role is ideal for individuals who enjoy meaningful conversations, value service over sales, and want a career aligned with a strong mission and long-term stability.

Qualifications

  • Excellent communication and active listening skills
  • Basic computer literacy and comfort in a virtual environment
  • A strong work ethic and self-motivated mindset
  • An outgoing, professional, and friendly personality
  • Effective time management and organizational skills
  • Prior leadership or management experience (a plus, not required)
  • No prior insurance experience is required
  • Value coachability, compassion, and consistency

Requirements

  • 100% Remote Work
  • Weekly Pay + Performance Rewards
  • Health Insurance Reimbursement
  • Comprehensive Life Insurance Coverage
  • Renewals & Residual Income
  • Retirement Plan
  • Ongoing Training & Mentorship

Benefits

  • Work from anywhere in the U.S. or Canada with a flexible schedule designed to support true work-life balance.
  • Earn reliable weekly income with structured bonuses and performance-based incentives.
  • Available after 3 months to support your health and well-being.
  • Protection for you—and peace of mind for your family.
  • Build long-term financial stability through ongoing renewals and residual income.
  • Plan confidently for the future with retirement options and clear advancement pathways.
  • Receive continuous training, leadership development, and one-on-one mentorship from experienced leaders invested in your success.

Job Requirements

  • Excellent communication and active listening skills
  • Basic computer literacy and comfort in a virtual environment
  • A strong work ethic and self-motivated mindset
  • An outgoing, professional, and friendly personality
  • Effective time management and organizational skills
  • Prior leadership or management experience (a plus, not required)
  • No prior insurance experience is required
  • Value coachability, compassion, and consistency
  • 100% Remote Work
  • Weekly Pay + Performance Rewards
  • Health Insurance Reimbursement
  • Comprehensive Life Insurance Coverage
  • Renewals & Residual Income
  • Retirement Plan
  • Ongoing Training & Mentorship

Benefits

  • Work from anywhere in the U.S. or Canada with a flexible schedule designed to support true work-life balance.
  • Earn reliable weekly income with structured bonuses and performance-based incentives.
  • Available after 3 months to support your health and well-being.
  • Protection for you—and peace of mind for your family.
  • Build long-term financial stability through ongoing renewals and residual income.
  • Plan confidently for the future with retirement options and clear advancement pathways.
  • Receive continuous training, leadership development, and one-on-one mentorship from experienced leaders invested in your success.

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