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Role Description

Legrand’s Data Center Power and Control Division is seeking an Inside Sales Representative to support customers and sales managers within an assigned territory. In this collaborative role, you will help customers navigate product options, support order management, and contribute to a positive, solution-oriented experience. This is a remote role reporting to Farmingdale, NY.

• Build strong, supportive relationships with customers and partners by providing timely, helpful information.
• Maintain accurate customer and order data in Salesforce CRM and SAP ERP.
• Respond to questions about order status, shipping timelines, and product availability while coordinating follow-through.
• Collaborate with Sales Managers to identify product solutions that align with customer needs and project goals.
• Support account administration activities, including preparing quotes and assisting with customer requests.
• Coordinate with sales, marketing, operations, and product support teams to ensure smooth communication and delivery.
• Participate in training programs to stay current on new products, features, and industry trends.
• Help resolve customer concerns by identifying issues, proposing solutions, and escalating when appropriate.
• Contribute ideas that improve processes, enhance collaboration, or elevate customer experience.
• Travel up to 25% as needed.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in inside sales or sales support.
• Experience working standard East Coast business hours.
• Proficiency with Excel and Microsoft Office applications.
• Experience with Salesforce.com (preferred).
• Experience in technology or data center environments (preferred).
• Ability to read and understand technical specification sheets (preferred).

Requirements

• Ability to analyze information, identify solutions, and collaborate with others to address challenges.
• Strong customer-service mindset with an emphasis on empathy, responsiveness, and partnership.
• Clear written and verbal communication skills, including active listening and information sharing.
• Team-oriented approach with a focus on supporting collective goals and maintaining a positive environment.
• Ability to understand market trends and customers’ needs to inform recommendations.
• Comfort with consultative selling, including discovering customer needs and offering tailored solutions.
• Proactive approach to learning, growth, and taking on new responsibilities.
• Strong organizational skills, including planning, prioritization, and coordination across teams.

Benefits

• Comprehensive medical, dental, and vision coverage.
• High employer 401K match.
• Paid time off (PTO) and holiday pay.
• Short-term and long-term disability benefit plans.
• Above-benchmark paid maternity and parental leave.
• Bonus opportunities in accordance with the Company’s incentive plans.
• Paid time off to volunteer.
• Active/growing Employee Resource Group network.