This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This Dedicated Support Research Analyst position is a high impact, challenging role that requires a diverse set of skills. It provides unique opportunities for growth using an unprecedented amount of high-quality real-world Electronic Health Record (EHR) data. You will be solving consequential problems in healthcare using an EHR database of 125 million patients (and growing!) and make an impact on patient care. This position will report to our Director of Research Enablement and Development on the Partner Research and Success team.

As a Dedicated Support Research Analyst, you will work in a strategic partnership with some of our largest life science customers!

• The dedicated support analyst is either 100% dedicated to a single account, or 50% dedicated to two accounts, giving you the time and space to really dive deep into some of the most challenging research questions regarding human health.

Responsibilities

• Meet with customers to understand needs for technical analyses and for technical enablement.
• Set up weekly meetings to meet with end users and account leaders to assess how they can get the most value out of their Truveta EHR data subscription.
• Scope out solutions and analyses based on customer needs and work with the director to set timelines and manage expectations of the client.
• Work with manager and success team members to develop and pursue an overall strategy for your dedicated support accounts.
• Use technical skills to scope out customer analyses requests, produce studies and results using SQL, R, and Python within an agreed upon deadline.
• Collaborate with life sciences customers on analyses, helping them produce peer-reviewed publications.
• Communicate on the status of various projects and collaborate with success managers to ensure that Truveta clients can be successful with the platform.
• Provide technical analytics support and directly work with customers on calls to troubleshoot customer analysis.
• Work with customers to achieve their goals, teaching them how to wrangle and analyze data using SQL, R, and Python on RWD to address their empirical questions.
• Write regex queries using Databricks SQL to extract clinical concepts from clinical notes per customer request.
• Create enablement materials as the Truveta platform evolves to help onboard new researchers to our increasing capabilities.
• Collaborate closely with other Truveta teams to conduct investigations of data sources to demonstrate veracity to current customers.
• Deliver feedback to internal teams based on customer requests to inform Truveta’s product roadmap.

Qualifications

• Undergraduate or graduate level education in clinical research, data analysis, clinical informatics or related field.
• Experience working with large databases consisting of millions of patients' data.
• 3+ years of experience wrangling and analyzing Electronic Health Record data or other Real World Data sources in life science companies, CROs, other EHR data companies or healthcare using SQL, R, and Python.
• Willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts.
• 2+ years experience working with customers to deliver high quality research analyses.
• Ability to learn and adapt quickly in a dynamic start-up environment.

Preferred Qualifications

• Statistics
• Regression
• Propensity Score Matching
• Survival Analyses & Kaplan-Meier curves
• Spark/PySpark experience
• Consulting experience

Benefits

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental, and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person)