Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Virtual Member Support Representative

Customer SupportCustomer SupportFull TimeRemote

Location

United States + 1 moreAll locations: United States, Canada

Posted

2 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are currently seeking dedicated representatives to join our fully remote team. In this role, you’ll build long-term client relationships and meet families where they are most comfortable—through secure Zoom-based virtual consultations from home.

Qualifications

  • Strong communication skills to deliver clear, professional guidance
  • Basic computer proficiency for virtual consultations and documentation
  • Consistent work ethic and commitment to exceptional service
  • Friendly, outgoing personality that builds trust and rapport
  • Strong time-management and organizational skills
  • Leadership or management experience is a plus and supports advancement

Requirements

  • Fully remote position serving clients across the U.S. and Canada

Benefits

  • 100% work-from-home position
  • Weekly pay based on a proven schedule for success
  • Performance-based bonuses and structured contracts
  • Health insurance reimbursement
  • Career growth opportunities within a stable, long-standing organization

Job Requirements

  • Strong communication skills to deliver clear, professional guidance
  • Basic computer proficiency for virtual consultations and documentation
  • Consistent work ethic and commitment to exceptional service
  • Friendly, outgoing personality that builds trust and rapport
  • Strong time-management and organizational skills
  • Leadership or management experience is a plus and supports advancement
  • Fully remote position serving clients across the U.S. and Canada

Benefits

  • 100% work-from-home position
  • Weekly pay based on a proven schedule for success
  • Performance-based bonuses and structured contracts
  • Health insurance reimbursement
  • Career growth opportunities within a stable, long-standing organization

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