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Role Description

This is an exciting career opportunity at a dynamic growth-stage startup. In this role, you will be motivated to transform mental healthcare to improve the health and happiness of the world by engaging and educating health benefits consultants about our solutions.

As a Senior Manager of Consultant Relations, you will be a leader and champion for Headspace with National and Regional benefits consultants. You will be responsible for identifying, developing and maintaining relationship opportunities with health benefits consultants in an effort to increase the visibility of Headspace and ultimately leading to more consultant generated sales opportunities. You’ll work closely with Sales, Client Success, Marketing as well as other internal stakeholders to assist in delivering an engaging and effective message in the market.

Additionally, as a Manager you will develop, implement and oversee the growth and retention strategies of the department and manage the team of CRMs under your purview. This includes:

• Setting clear priorities
• Coaching the team on influence and deal activation strategies
• Holding the team accountable to measurable outcomes
• Ensuring consistent execution quality across firms and regions

What you will do:

• Own and deliver against a defined consultant-influenced pipeline target, partnering closely with Sales to ensure adequate pipeline coverage, deal activation, and progression through the funnel.
• Heighten awareness and increase visibility of Headspace with SMEs, Innovation Leaders with high-value Partners (Willis Towers Watson, Mercer, AON, Lockton, etc.) through virtual and onsite meetings and events.
• Establish and maintain a disciplined engagement cadence with priority consulting firms, including executive meetings, quarterly business reviews, joint account planning, and signature events.
• Track, analyze, and report consultant-influenced pipeline performance, including sourced and influenced opportunities, and regularly communicate progress, risks, and mitigation plans to senior leadership.
• Build and manage a consultant relations operating rhythm, including annual planning, quarterly priorities, and monthly execution tracking across activities, events, and deal support.
• Build understanding about our solutions and capabilities, and expand the broader conversation around mental health strategies with key innovation leaders in the benefits consultant/broker space.
• Lead, coach, and performance-manage a team of Consultant Relations Managers, including goal setting, prioritization, development planning, and regular feedback tied to pipeline impact and execution quality.
• Allocate team resources across consulting firms based on strategic importance and revenue potential, adjusting coverage as business priorities evolve.
• Develop growth strategies and execution plans that drive consultant-influenced pipeline growth, activate joint pursuits, and deliver high-quality revenue opportunities to the sales team.
• Execute on various marketing campaigns that generate demand and awareness.
• Collaborate with Cross-Functional Leaders from internal teams including Sales, Product, Marketing, Client Success and Operations to execute against OKRs.
• Develop and negotiate Partnerships with National Consulting Houses and Preferred Vendor Status Agreements.

Qualifications

• 7+ years of experience in the employer healthcare benefit consultant/broker space and at least one year of recent management responsibilities.
• Demonstrated ability to manage and develop high-performing teams, including setting goals, prioritizing work, and driving accountability to outcomes.
• Experience in channel, consulting strategy or business development.
• Good track record of sourcing, developing and maintaining partner relationships.
• Strong interpersonal and relationship skill-building skills, polished communications and proven track record of success with strategic account management.
• Possesses a deep understanding of the health/benefits landscape.
• Self-starter, reliable team player with the ability to deliver quality projects on time.
• Ability to thrive in a fast-paced and ever-changing environment and can successfully manage multiple projects with a sense of urgency.
• Working closely with sales to create down-funnel opportunities.
• Ability to travel 25%-30% of the time.

Preferred Skills

• Experience managing a team, creating strategy and delivering results.
• Past experience working as a consultant relations manager at a digital health organization and/or carrier and/or as an employee benefit consultant.
• Experience building and executing against a regional strategy.
• Knowledge of Salesforce.

Location

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.

Pay & Benefits

The anticipated new hire base salary range for this full-time position is $124,000-$175,000 + variable compensation + equity + benefits.

• Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States.
• Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
• Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of:

• Base salary
• Stock awards
• Comprehensive healthcare coverage
• Monthly wellness stipend
• Retirement savings match
• Lifetime Headspace membership
• Generous parental leave
• And more.

Additional details about our Total Rewards package will be provided during the recruitment process.