Remote Dental Implant Patient Coordinator (Inbound Leads + Bonus Pay)

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteMid LevelTeam 2-10

Location

United States

Posted

3 days ago

Salary

Not specified

Seniority

Mid Level

CRMGo High LevelPatient CommunicationLead QualificationPhone SalesHealthcare CoordinationInsurance Verification

Job Description

Benefits:
  • Bonus based on performance
  • Profit sharing
  • Training & development
Location: Remote
Schedule: Monday–Friday, 9:00 AM – 5:00 PM (EST)
Compensation: $1,000 – $1,500/month base + $150 bonus per arch when patients move forward with treatment

About the Position

We are looking for a Remote Patient Coordinator / Lead Specialist to follow up with patients who have expressed interest in full-arch dental implant treatment (All-on-X / full mouth implants).

All leads are inbound marketing leads who have requested information through our website or social media campaigns.

Your role will be to contact these patients, answer questions, collect insurance information, and schedule consultations with the doctor.

This position is fully remote.

Responsibilities

  • Call and follow up with inbound leads from our CRM (GoHighLevel)

  • Respond to patient inquiries via phone, text, and email

  • Follow up with new leads quickly (ideally within 5–10 minutes)

  • Educate patients about dental implant treatment options

  • Ask screening questions to determine patient eligibility

  • Collect patient documents (insurance card, driver's license, insurance benefits booklet)

  • Schedule consultations with the doctor

  • Track leads and follow-ups inside the CRM

  • Work through lead pipelines daily and maintain detailed notes

Compensation

Base Pay

  • $1,000 – $1,500 per month

Performance Bonus

  • $150 per arch when a patient you scheduled moves forward with treatment

This role rewards team members who qualify the right patients and help them move forward with treatment.

Ideal Candidate

  • Strong communication and phone skills

  • Comfortable speaking with patients about healthcare procedures

  • Sales or patient coordination experience preferred

  • Organized and detail-oriented

  • Experience with CRM systems (GoHighLevel preferred but not required)

  • Comfortable discussing pricing and helping qualify patients financially

Experience in dental implants, dentistry, healthcare, or medical insurance coordination is a strong plus.

Requirements

  • Reliable internet connection

  • Ability to work 9 AM – 5 PM Eastern Time

  • Experience with phone-based communication or sales

  • Comfortable working remotely

Training

Training will be provided on:

  • The dental implant procedure (All-on-X)

  • Insurance qualification process

  • CRM workflow and lead management

  • Patient communication strategies

Apply

Please submit:

  • Your resume

  • Brief description of your experience with phone sales, patient coordination, or healthcare communication

This is a remote position.

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