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Role Description

The Senior Industry Consultant (Senior Consultant) leads and delivers revenue management and commercial consulting engagements that help clients achieve measurable performance improvement through strategy, process optimization, and effective use of IDeaS technology. This role operates as an engagement lead on complex consulting projects, owning client relationships at the project level and translating business objectives into actionable, high-impact consulting outcomes.

The Senior Industry Consultant collaborates closely with the global Consulting organization, Solution Engineering, Sales, and Account Management to scope, sell, and deliver consulting engagements. This role exercises significant autonomy within defined accounts and engagements, serving as the primary point of accountability for consulting delivery, and plays an active role in expanding the impact, value realization, and revenue of consulting within assigned clients. This role also serves as a mentor and escalation point for Consultants, contributing to capability development across the team.

Engagement ownership, client strategy leadership, and commercial decision-making expand with progression in Principal Consulting roles.

What you’ll be doing...

• Client Engagement & Delivery
  • Lead the design and delivery of complex, high-impact consulting engagements focused on revenue management strategy, process improvement, and adoption of IDeaS solutions.
  • Own day-to-day client relationships for assigned consulting engagements, acting as the primary point of contact and trusted advisor at the project level.
  • Define engagement objectives, success criteria, scope, and delivery approach in alignment with client goals and commercial agreements.
  • Facilitate client workshops, working sessions, and executive readouts to drive alignment, decision-making, and adoption of recommendations.
  • Ensure consulting deliverables are actionable, outcome-oriented, and aligned to client operating models.
  • Position IDeaS as a business partner by clearly articulating how solutions, including consulting services, address customer commercial objectives, including revenue growth, efficiency, consistency, and scalability.
  • Support and influence consulting-related buying decisions by understanding evaluation criteria, stakeholder dynamics, and decision-making processes.
  • Lead consulting pre-sales discussions for opportunities, including preparation of materials, analysis, and recommendations, ensuring alignment between customer objectives and IDeaS value propositions.
• Analysis & Problem Solving
  • Lead structured problem-solving and analysis across pricing, demand, segmentation, forecasting, and organizational processes.
  • Synthesize quantitative and qualitative insights into clear recommendations and implementation roadmaps.
  • Develop business cases, ROI models, and value realization narratives that demonstrate measurable client impact.
  • Apply, refine, and extend established methodologies and analytical tools to support consulting engagements.
  • Review and guide analytical work produced by Consultants to ensure quality, rigor, and consistency.
• Consulting Methodology & Enablement
  • Apply and adapt IDeaS Consulting methodologies, frameworks, and best practices to address varying client contexts and maturity levels.
  • Design current-state and future-state operating models, governance structures, and process improvements.
  • Lead change enablement activities by aligning recommendations to client organizational realities and capabilities.
  • Own the development of consulting proposals, scopes of work, and delivery plans for assigned engagements.
• Commercial Partnership & Execution
  • Partner closely with Solution Engineers, Sales, and Account Management to scope consulting opportunities and align consulting services to broader solution strategies.
  • Lead consulting components of presales discovery, proposal development, and client presentations.
  • Contribute to account and opportunity strategy by identifying consulting-led expansion, renewal, and value realization opportunities.
  • Support deal strategy development, including solution positioning, sequencing, and risk mitigation for complex accounts.
• Market, Industry & Product Knowledge
  • Apply deep knowledge of hospitality revenue management, industry trends, and competitive dynamics to tailor consulting solutions.
  • Serve as a subject-matter expert on the application of IDeaS solutions within client operating environments.
  • Develop in-depth knowledge of industry best practices, emerging trends, and evolving client needs to continuously refine consulting approaches.
• Internal Collaboration & Leadership
  • Provide day-to-day guidance, coaching, and feedback to Consultants on engagement execution and professional development.
  • Contribute to the development and improvement of consulting methodologies, tools, templates, and enablement materials.
  • Collaborate with Product, Integrations, and Partner teams to ensure feasibility and alignment of consulting recommendations.
  • Support internal initiatives that enhance consulting delivery quality, scalability, and commercial effectiveness.
  • Assist in leading internal training, certification, and development programs.
  • Actively seek feedback and coaching to build consulting, communication, and client-facing skills.
  • Support marketing events, trade shows, and user group meetings as needed.

Qualifications

• Bachelor’s degree preferably in Business, Marketing, Hospitality, related disciplines or equivalent practical experience.
• 5+ years of experience in consulting, analytics, technical sales, consulting, solution engineering, or related roles.
• Preferred: 8+ years of experience in hospitality, distribution, and revenue management, including exposure to automated revenue management systems.
• Advanced expertise in hospitality revenue management concepts, pricing, distribution, and forecasting.
• Proven ability to lead client engagements and manage multiple stakeholders.
• Advanced analytical and problem-solving skills with the ability to structure and resolve ambiguous business problems.
• Strong presentation, facilitation, and executive communication skills.
• Demonstrated commercial acumen with experience supporting or selling consulting services.
• Developed skills in consulting methodologies, commercial strategy, and enterprise analytics.
• Deep knowledge of hotel technology ecosystems, including PMS, CRS, channel management, and related systems.
• Advanced knowledge of Excel and data analysis techniques; experience and working knowledge with BI or analytics tools.
• Proven ability to create and communicate insights clearly in written and verbal formats.
• Ability to mentor junior consultants and elevate overall engagement quality.
• Comfortable operating independently within defined client and engagement scope.
• Ability to work collaboratively in a global, team-based, and client-facing environments.

Benefits

• Inclusive environment where diverse perspectives spark innovation.
• Balance great work with all other aspects of your life.
• Live values of being Accountable, Curious, Passionate, and Authentic.

Additional Information

• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
• SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law.
• Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
• Resumes may be considered in the order they are received.
• IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations.