Cherokee Federal
Building. Solving. Serving.
Salesforce Program Manager
Location
District of Columbia + 1 moreAll locations: District of Columbia, Washington
Posted
48 days ago
Salary
$160K - $200K / year
Bachelor Degree11 yrs expEnglishCloudPMP
Job Description
• Lead the planning, execution, and delivery of a complex Salesforce program
• Define program scope, goals, and deliverables
• Collaborate with key stakeholders to gather requirements
• Develop and maintain program documentation
• Manage and coordinate cross-functional teams
• Monitor program progress, identify and mitigate risks
• Track and report on program metrics
• Serve as the primary point of contact for program-related communication
• Stay current with Salesforce best practices and industry trends
• Provide leadership, mentorship, and guidance to project teams
• Drive continuous improvement initiatives
• Perform other job-related duties as assigned
Job Requirements
- Bachelor's degree in Computer Science, Business Administration, or a related field
- 11 years of general work experience
- 5 years experience leading enterprise Salesforce projects and IT Management experience, focusing on Agile projects and PMP or equivalent certification
- 2 years of specialized experience in leading IT DevSecOps projects managing over 15 people on multiple Agile teams
- 3 years of experience in business process analysis and change management
- Must be a U.S. Citizen
- Must have the ability to obtain and maintain a Public Trust clearance if needed
- Maintain Salesforce certifications; Seek to earn additional certifications for Salesforce
- Preferred public sector experience or multiple Salesforce project implementation experience
- Strong background in Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud
- Proven track record of successfully managing and delivering complex Salesforce programs on time and within budget
- Extensive experience in project management methodologies, tools, and techniques
- Experience working in Agile or Scrum methodologies is required
- Must reside in the Washington DC metropolitan area
Benefits
- Medical
- Dental
- Vision
- 401K
- Other possible benefits as provided
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