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Role Description

We’re looking for a mission-driven healthcare professional to join Impiricus as an HCP Coordinator. This role serves as a critical connection point between healthcare providers and industry partners, helping ensure physicians receive the resources they need. This is an ideal role for someone with strong healthcare knowledge who is highly self-motivated, learns quickly, and is energized by improving outdated systems. You’ll have a meaningful impact and the opportunity to help shape how we grow.

• End-to-end ownership of healthcare provider requests, including samples, patient assistance programs, trial matching, and educational resources
• Tracking, prioritization, and execution of requests in a high-volume, fast-moving environment
• Identify inefficiencies in workflows and contribute to continuous process improvement
• Building, refining, and documenting SOPs as we scale
• Provide exceptional customer service while adhering to healthcare compliance requirements

Qualifications

• Active healthcare license (i.e., RN, PharmD, MD, or DO), patient-facing clinical experience (MA, LPN, BC, etc.)
• Familiarity with clinical research
• Minimum 3+ years of clinical or healthcare experience
• Strong verbal and written communication skills in English
• Experience with management systems (such as Jira or Zendesk)

Requirements

• Self-starters who take initiative without waiting for direction
• Healthcare professionals who want to improve how the system works - not just operate within it
• Fast learners who are excited to become subject matter experts in new tools and workflows
• People who value ownership, accountability, and impact

Benefits

• Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
• Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
• 100% paid short- and long-term disability, plus life and AD&D insurance
• Flexible vacation policy — recharge your batteries your way
• 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
• If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
• We’ll ship you the gear you need to create a comfortable workspace at home.
• Save for your future with tax advantages (and company match!)