Devoted Health

Our mission: to dramatically improve the health & well-being of older Americans by caring for everyone like family

Clinical Program Manager

Clinical OperationsClinical OperationsFull TimeRemoteTeam 1,001-5,000Since 2017H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

38 days ago

Salary

$80K - $130K / year

Bachelor Degree2 yrs expEnglishSQL

Job Description

• Serve as day-to-day owner for clinical vendor relationships (at-home lab partners, eye care partners). • Oversee effectiveness, operational coordination, and integration with Devoted Medical care teams. • Ensure vendors are aligned to performance goals and that learnings loop back into clinical workflows. • Own ongoing tracking, insights generation, and execution support for Stars measures led by the Clinical Stars team. • Partner closely with Devoted Medical and other internal measure owners to surface trends, risks, and opportunities for measures we influence but do not directly own. • Maintain structured documentation, dashboards, and issue/risk trackers that enable early intervention. • Work with the Member Experience team to scope, craft, and operationalize targeted outreach interventions that support closing care gaps. • Monitor campaign performance, ensure alignment with clinical goals and translate results into future campaign design.

Job Requirements

  • 2+ years of experience in healthcare setting
  • Operations minded: define an end point and formulate & execute against a plan for getting there, with quantifiable mile markers and stakeholder communication along the way.
  • Analytical horsepower: demonstrated excellence in data-driven work – proficient in Excel/Google Sheets with the ability to self-serve data with SQL queries and/or Looker.
  • Organization skills: super organized with an eye for detail and the ability to understand and document what matters.
  • Resourceful self-starter: ability to see where unaddressed problems lie and quickly build toward a solution.
  • Can-do attitude, adaptability, and stamina for tackling hard and ever-changing challenges with the ability to work in a startup, fast-paced environment.
  • Curiosity and aptitude for learning emerging technologies, including AI/LLM, is a strong plus.
  • Relationship builder: expert at building relationships and influence with a broad range of internal and external stakeholders.
  • Communication skills: you are an effective verbal and written communicator, and can clearly articulate your approach and assumptions while thinking through a problem.

Benefits

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

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