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Role Description

The Director of Clinical Research Operations provides leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This role ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams.

How You'll Make An Impact

• Clinical Operations Management
  • Oversight for traveling clinical staff supporting decentralized operations at events and sites.
  • Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations.
  • Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance.
• People Management
  • Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff).
  • Implement training, competency standards, and performance expectations for all clinical staff.
  • Provide input into staffing budgets, resource planning, and clinical support models.
• Study Management
  • Monitor enrollment, data quality, documentation practices, and clinical performance metrics.
  • Partner with regulatory, medical, data, participant experience, and site operations teams to support successful trial delivery.
  • Drive continuous improvement in clinical quality, consistency, and operational efficiency.

Qualifications

• Strong knowledge of ICH-GCP, FDA regulations, and clinical trial execution.
• Excellent leadership, communication, and performance-management skills.
• Ability to thrive in dynamic environments and manage diverse clinical teams.
• Bachelor’s degree in a health-related field required; advanced degree preferred.
• 12+ years of clinical research operations experience, including leadership of multisite or dispersed clinical teams.
• Experience overseeing CRCs, nurses, mobile clinicians, or traveling clinical staff.

Requirements

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel: This role requires up to 20-40% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
• Type of Travel Required: National.
• Physical demands associated with this position include: The ability to use keyboards and other computer equipment.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays.
• 100% Employer paid medical, dental, and vision insurance plan options.
• Health Savings Account and Flexible Spending Accounts.
• Bi-weekly HSA employer contribution.
• Company paid Short-Term Disability and Long-Term Disability.
• 401(k) Retirement Plan, with Company Match.