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Role Description

We are seeking an exceptional Senior Content Designer to join our Product Design Team. This role will report to the Head of Product Design. In this role, you’ll own all things related to our in-app content including the content system, voice / tone, processes, and the copy itself. You’ll collaborate across our teams with product, design, engineering, and marketing stakeholders to ensure our in-app copy is clear, accurate, and consistent.

Where you will work:

• This role is open to remote candidates across the U.S.
• For candidates based in New York City, the position follows a hybrid schedule with in-office work required Tuesday, Wednesday, and Thursday each week.

What you will do:

• Partner tightly across teams with many stakeholders to simplify complex concepts and constraints into user-friendly copy.
• Own and evolve the processes surrounding copy development including translation, approval processes, and implementation.
• Own and evolve our content management system and ensure it is structured scalably.
• Partner with our marketing and brand stakeholders to manifest Garner’s voice and tone in app-appropriate ways.
• Drive overall oversight and iteration of our in-app copy including consistency audits, user testing, and improvements independent of other project work.

Qualifications

• A superpower in clear and efficient writing.
• Proven experience overseeing the systems and processes that enable excellent UX copy at scale (Experience with Contentful is a bonus).
• A strong ownership mindset and drive to proactively push for improvements.
• A PhD in cat herding (or equivalent experience 🙂) that enables you to collaborate effectively, listen to feedback and bring people along, and drive decisions with a group of opinionated stakeholders.
• Ability to adapt quickly to new tools and technologies, including an informed point of view on how to integrate AI into our workflows.
• Ability to reliably and independently handle multiple projects across teams simultaneously.
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Requirements

• This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
• Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits

• The target salary range for this position is $167,000 - $200,000.
• Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws.
• This role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to:
• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k)
• Teladoc Health
• And more.

Equal Employment Opportunity

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.