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Role Description

The Vendor Management Business Analyst (12-month contract assignment) supports the Program Director and Vendor Manager in sourcing, evaluating, onboarding, and managing vendors across the organization. This role serves as a key liaison for vendor relationships, ensuring performance, compliance, and alignment with business needs.

• Develop, implement, and maintain vendor management policies, procedures, and standards.
• Support indirect sourcing teams in evaluating vendor capabilities, service levels, and commercial terms.
• Monitor day‑to‑day vendor performance against contractual obligations, KPIs, and SLAs.
• Lead vendor evaluations, scorecards, and assessment activities to ensure quality, cost-effectiveness, and timely delivery.
• Build and maintain strong vendor partnerships, serving as a primary point of contact.
• Identify and escalate operational issues, risks, or performance concerns.
• Coordinate cross‑functionally with Procurement, Finance, Operations, and other business units to ensure streamlined vendor engagement.
• Maintain accurate, up‑to‑date records of vendor agreements, certifications, and compliance documentation.
• Advise Indirect Sourcing to ensure preventive maintenance programs and SLAs are included in contracts.
• Support smooth vendor transitions, renewals, and offboarding processes.
• Contribute to continuous improvement efforts within the vendor management program.
• Perform additional duties as required to meet business needs and uphold company values.

Qualifications

• Bachelor’s degree, preferred.

Requirements

• Strong understanding of business operations, procurement, or vendor management best practices.
• Experience managing budgets, schedules, and vendor relationships.
• Proficiency in Microsoft 365 Suite.
• Experience with any of the following preferred but not required:
  • Service Channel
  • VMDM
  • Coupa
• Must be able to work independently and as part of a team.
• Strong leadership and cross-functional coordination skills.
• Excellent written and verbal communication abilities.
• High attention to detail with strong analytical and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Process-oriented mindset with a focus on continuous improvement.

Benefits

• Generous benefits package including 28 days of PTO.
• 401(k) with immediate vesting and company match.