This role involves exercising independent discretion and judgment in handling claims that present complex liability issues, including coverage disputes and severe injury claims. Responsibilities include conducting investigations, evaluating liability, negotiating with involved parties, documenting files, and identifying subrogation opportunities.

Trainees will receive comprehensive training in claim handling, customer service, and policy interpretation to successfully manage first-party property claims, eventually handling claims independently after a 9-12 month program. Responsibilities include participating in structured training, investigating claims under supervision, gathering information, evaluating facts, determining coverage, and maintaining accurate records.

The adjuster will investigate automobile accidents involving bodily injury and property damage where litigation or attorneys are involved, assessing coverage, liability, and damages while managing customer and attorney communications. Responsibilities include negotiating fair injury settlements using innovative platforms and serving as the primary point of contact for the insured throughout the claim process.

The Claims Submission Specialist is primarily responsible for maintaining clean claim submissions for assigned offices and building positive relationships with practice teams to maximize results. This role involves researching and correcting coding or clinical documentation errors to ensure timely and maximum reimbursement.