Empowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
Senior Technical Account Manager
Location
United States
Posted
2 days ago
Salary
$170K - $190K / year
Seniority
Senior
Job Description
Job Requirements
- Minimum of 5 years of relevant experience in account management, consulting, technical customer success, or professional services in a B2B context.
- Hands-on experience deploying, operating, and optimizing VDI environments, with strong preference for Azure Virtual Desktop (AVD).
- Strong understanding of XaaS models (SaaS, PaaS, IaaS) and experience working with stakeholders across IT Operations, Finance, and Software Engineering.
- Demonstrated ability to lead customers through software implementation, drive adoption, and ensure realization of full product value.
- Strong problem-solving skills and analytical mindset to diagnose complex technical issues and translate data into actionable recommendations.
- Excellent written and verbal communication, stakeholder management, and time/project management skills; comfortable engaging both technical and non-technical audiences.
- 6–8 years of relevant experience in pre/post-sales account management, technical customer success, consulting, or professional services.
- Proven hands-on experience deploying and optimizing VDI environments, with preference for Azure Virtual Desktop.
- Strong technical background in cloud computing, infrastructure, or closely related fields.
- Demonstrated success building and managing strong customer relationships while providing technical guidance and support.
- Experience leading complex technical projects from planning through successful delivery.
- Excellent presentation skills with the ability to communicate confidently with technical practitioners and executive stakeholders.
Benefits
- Competitive Base + Commission
- Stock Options
- Health and Welfare Plans*
- Life and Disability Plans*
- Retirement Plan*
- Unlimited Flexible Paid Time Off......including your birthday off!
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