Role Description

Our Bridge team is looking for a detail-oriented and proactive Billing Administrator to support and improve the client experience for our N2-owned publications. This role is ideal for someone who thrives in a fast-paced, relationship-driven environment and enjoys problem-solving while balancing accuracy with exceptional customer service.

• Partner with internal teams to support billing and collections.
• Process commissions.
• Manage advertisement submissions and deadlines.
• Resolve client inquiries or disputes in a mutually beneficial way.
• Interviews for this opening will be conducted over the phone and via video calls.
• This role will be fully remote.
• The salary for this position starts at $20.00 per hour, with opportunities for growth and advancement.

Qualifications

• 1+ years of experience in accounting, commissions processing, billing, or administrative support.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Adaptable in a fast-paced environment and comfortable with deadlines.
• Excellent written and verbal communication skills via phone and email with a high level of professionalism.
• Comfortable working with numbers, dollar amounts, and contract disputes.
• Can use discretion when working with sensitive information.

Requirements

• Experience with monday.com.
• Have a “we, not me” attitude.
• Truly enjoy helping others.
• Collaborative attitude.
• The ability to adapt to a fast-paced and evolving work environment.

Benefits

• Full health care coverage for you and your family.
• Complimentary basic dental coverage.
• Access to a licensed nutritionist to support your health and wellness goals.
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
• 401(k) plan with a company match to help secure your financial future.
• Financial planning services to guide you in achieving your financial goals.
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
• Paid time off, including a paid, week-long Holiday Break each year.
• Three-week paid sabbatical after four years of service.
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
• Monthly remote-work reimbursement to assist with home office and internet expenses.
• Pet care insurance and discounts to help support your pets’ health and wellbeing.
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.