• Follow up on inbound leads and inquiries • Conduct product demos and presentations tailored to prospects’ needs • Manage the sales process from initial interest through contract close • Identify opportunities to upsell and cross-sell additional products and services • Serve as the main point of contact for customer onboarding, engagement, and retention • Provide timely, effective responses to help desk tickets and support inquiries • Ensure customers realize maximum value from their FutureFeed subscription • Proactively manage subscription renewals and secure long-term customer relationships • Represent FutureFeed at trade shows, conferences, and customer events • Support marketing and outreach activities to increase awareness and adoption