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Philips

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Service Engineer – MRI, 2nd Shift

Field EngineerField EngineerFull TimeRemoteMid LevelTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$42K - $65K / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

• Responding to customer inquiries and delivering advanced remote technical support • Leveraging specialized troubleshooting expertise and clear communication • Resolving customer service events using Philips diagnostic tools • Documenting findings, actions, and case updates thoroughly • Escalating complex or high-risk product issues promptly • Utilizing remote support tools to reduce unnecessary field dispatch • Applying best practices while diagnosing and implementing solutions • Strengthening team productivity through shared insights

Job Requirements

  • 2+ years of experience in a diagnostic imaging service environment
  • Philips MRI experience and training required
  • Ability to understand and apply electronic, mechanical, and networking theory
  • PC competency in Microsoft Office Suite
  • Associate degree in electronics or equivalent combination of education and experience

Benefits

  • Comprehensive Philips Total Rewards benefits program
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

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