General Motors logo
General Motors

General Motors (GM), founded in 1908 by William "Billy" Durant in Flint, Michigan, began with the Buick Motor Company and later acquired brands like Oldsmobile

Field Service Engineer

Field EngineerField EngineerFull TimeRemoteLeadTeam 165,000Since 1908Company Site

Location

California

Posted

3 days ago

Salary

$74K - $114.8K / year

Seniority

Lead

Associate Degree10 yrs expEnglish

Job Description

• Provide on-site professional automotive, business and computer technical support to GM’s retail and wholesale communities • Diagnose and direct repairs on California customer vehicles • Evaluate Dealership internal comeback processes • Provide dealership onsite service readiness feedback • Assist in Dealer Technician recruitment and retention

Job Requirements

  • 100% USA Geographic mobility
  • Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
  • Knowledge and experience with GM Essential Service tools
  • State Automotive Technician Certifications as required by state/local law
  • Possession of a valid driver’s license and a clean driving record
  • Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
  • Ability to manage, resolve, document, and close dispatch cases in the required time-frame
  • Ability to build and maintain customer relationships with Dealership management teams
  • Self-motivated with a proactive approach to meeting and exceeding customer expectations

Benefits

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Accounts
  • Retirement savings plan
  • Sickness and accident benefits
  • Life insurance
  • Paid vacation & holidays
  • Tuition assistance programs
  • Employee assistance program
  • GM vehicle discounts

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