• Develop and maintain a strategic plan for integrating healthcare data (claims, enrollment, etc.) into organizational systems, aligning with business needs, compliance requirements, and technological capabilities. • Ensure all data transactions comply with relevant standards (e.g., HIPAA, HITECH), monitoring for regulatory updates and implementing necessary changes. • Coordinate with IT, Operations, and other teams to integrate data into billing and other core systems, including the development and management of interfaces or APIs. • Lead data mapping and transformation activities, working with analysts and developers to validate, normalize, enrich, and ensure compatibility with internal data models. • Implement robust error handling and monitoring processes to guarantee the accuracy and reliability of integrated data, swiftly resolving issues such as formatting errors or missing information. • Optimize integration processes for performance and efficiency, considering data volume, processing speed, and system resource utilization. • Collaborate with infrastructure and security teams to implement security measures (encryption, access controls, audit trails) that protect sensitive healthcare data and ensure regulatory compliance. • Communicate effectively with internal stakeholders (IT, Operations, Security, Compliance) and external partners to align integration efforts with organizational objectives. • Manage relationships with third-party vendors, ensuring service level agreements (SLAs) are met and vendor solutions support integration needs. • Continuously evaluate and improve integration processes, technologies, and workflows to enhance efficiency, accuracy, and performance. • Serve as a liaison between the organization and its clients (e.g., insurance companies, healthcare providers), understanding their requirements, preferences, and expectations for data transactions. • Collaborate with account management teams to gather client requirements, translate them into technical specifications, and ensure integration processes meet client needs (e.g., custom 837 claims, 834 enrollment files). • Facilitate client onboarding, ensuring smooth integration of transactions, and provide training and support as needed. • Proactively communicate with clients regarding integration project status, upcoming changes, and issue resolution to maintain strong relationships and high satisfaction. • Identify opportunities for account growth and retention by expanding services based on client needs and industry trends. • Solicit and incorporate client feedback to drive continuous improvement of integration workflows, tools, and services.