• Leads with strategic leadership and guidance to pricing teams, ensuring effective response to pharmacy and state department of insurance (DOI) appeals are effectively reviewed and responded. • Partner with legal to disposition pharmacy complaints and appeals that come through state agencies • Leads and owns the process and work instruction documents that comply with state laws and meets CVS compliance • Leads and participate in state appeals audit and exam. • Provides the information to state DOI on the inquiries. • Interprets and drafts responses to state DOI inquiries and works with CVS legal team to respond to inquiries. • Collaborates cross-functionally with legal, compliance, network and other teams to manage the pricing appeals. • Influences stakeholders through effective communication and negotiation, leveraging pricing expertise and industry knowledge to establish mutually beneficial partnerships and agreements. • Networks with industry professionals through attending events and conferences related to company objectives, and participating in industry forums, monitoring emerging trends, and keeping updated on critical regulatory changes, ultimately improving innovation and maintaining industry leadership • Counsels and mentor pricing team members, providing guidance and support to enhance their pricing skills and professional development. • Delivers pricing solutions and recommendations that drive profitability and revenue optimization and contribute to the overall financial success of the organization.