ESSENTIAL FUNCTIONS:  

• Leads requirements gathering, analysis, and documentation for complex and enterprise-level IT initiatives. 30% 

• Collaborates with product owners, architects, developers, and QA teams to ensure solutions align with business needs and technical standards. 25% 

• Analyzes current business processes, identifies gaps, and recommends improvements to increase efficiency and scalability. 20% 

• Provides mentorship and guidance to business analysts, sharing best practices and supporting skill development. 10% 

• Facilitates stakeholder alignment, prioritization, and governance processes for requirements.  10% 

• Contributes to enterprise BA practices, tools, and continuous improvement initiatives. 5% 

EXPERIENCE/QUALIFICATIONS:  

• Minimum Degree Required: ​Bachelor's Degree​ or equivalent experience. 

• Preferred Degree: ​Bachelor's Degree​ in Information Technology, Business Administration, or related field. 

• Certificate(s) or License(s): CBAP required; Agile/Scrum certification preferred. 

• Years of experience: 5-7 years of IT business analysis experience, including work on enterprise-level initiatives 

KNOWLEDGE, SKILLS, AND ABILITY:  

• Advanced knowledge of business analysis methodologies and frameworks (Agile, Waterfall, hybrid). 

• Proven ability to lead complex requirements efforts, including facilitation of cross-functional workshops. 

• Strong communication and leadership skills with the ability to influence stakeholders at all levels. 

• Ability to analyze complex systems and data flows to design effective requirements strategies. 

• Proficiency with BA and portfolio tools (Jira, ADO, Confluence, Visio, Planview, or equivalent). 

• Strong problem-solving and critical thinking skills, with ability to anticipate risks and dependencies. 

• Demonstrated leadership ability to mentor analysts, guide process improvements, and foster accountability in requirements delivery. 

TRAVEL REQUIREMENTS:  

• Minimal travel (0–15%) may be required for project, team, or dept. meeting. 

PHYSICAL REQUIREMENTS:  

• Frequent sitting and computer use. 

• Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements.