Arbor logo
Arbor

Automatically save on energy costs and live more sustainably.

Sales Development Representative

Sales Development RepSales Development RepFull TimeRemoteSeniorTeam 11-50H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Senior

3 yrs expEnglish

Job Description

• Execute structured multi-touch outbound sequences (email, phone, LinkedIn, direct mail) targeting commercial prospects in verticals like franchises, property management, small industrial, retail, biotech, and tech offices • Prospect into target accounts using enriched lead lists from Clay.com, ZoomInfo, and supplemental data sources • Qualify interest, confirm decision-makers, and book close calls with the appropriate Arbor team member • Manage and develop existing commercial accounts—resolving revenue blockers, upselling into longer-term plans, and running proactive renewal outreach • Handle all inbound commercial calls generated by direct mail, paid, and affiliate campaigns via Zendesk with a scripted, consultative pitch • Maintain inbound SLA: all calls answered within defined queue time; missed calls returned within 2 business hours • Run targeted winback campaigns to high-value churned accounts and proactive outreach to accounts within 60–90 days of renewal • Contribute to A/B testing of scripts, subject lines, and offer structures during the ramp phase • Benchmark internal SDR performance against outsourced partner metrics to inform scale decisions

Job Requirements

  • 1-3+ years of experience in outbound B2B sales development, telesales, or inside sales (energy, utilities, or SaaS preferred)
  • Proven track record of meeting or exceeding call volume and pipeline generation targets
  • Experience with CRM platforms (HubSpot preferred) and telephony tools (Zendesk or similar)
  • Comfort with high-volume outbound calling (100–150 dials/day) and multi-touch prospecting sequences
  • Strong verbal communication skills with the ability to pitch consultatively to commercial decision-makers
  • Self-starter mentality—you thrive in ambiguity and enjoy building processes from scratch
  • High ownership and bias to ship: you define problems and create structure in fast-moving environments
  • Experience in deregulated energy markets, retail energy, insurance, or utility sales (great to have)
  • Familiarity with AI-powered sales tools (Clay.com, ZoomInfo, or similar enrichment and sequencing platforms) (great to have)
  • Background in both hunter (new business) and farmer (account management) sales motions (great to have)
  • Experience with direct mail follow-up, appointment setting, and field sales coordination (great to have)
  • Understanding of commercial rate structures, energy procurement, and SMB buying cycles (great to have)

Benefits

  • Competitive salary + meaningful equity + benefits
  • Remote with occasional in-person collaboration as needed

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