Role Description

We are seeking an experienced and relationship-driven Strategic Relationship Manager to develop, manage, and expand key partnerships that support long-term business growth. The ideal candidate will have strong communication and strategic planning skills, with the ability to build trusted relationships with clients, partners, and internal stakeholders.

The Strategic Relationship Manager will be responsible for maintaining high-value accounts, identifying growth opportunities, and ensuring that partner and client relationships remain strong, productive, and aligned with organizational goals.

Important Eligibility Requirement: This position is open exclusively to residents of the United States. Applicants must currently reside in the United States and be legally authorized to work in the country. Applications submitted from outside the United States will not be considered.

Key Responsibilities

• Develop and maintain long-term strategic relationships with key clients and partners.
• Serve as the primary point of contact for major accounts, ensuring strong communication and satisfaction.
• Identify opportunities for account growth, partnership expansion, and new business initiatives.
• Collaborate with internal teams including sales, marketing, operations, and product teams to deliver solutions that meet client needs.
• Monitor relationship performance and implement strategies to improve customer retention and engagement.
• Conduct regular business reviews and provide insights to leadership on partnership performance.
• Negotiate agreements, contracts, and partnership terms when necessary.
• Track and report key performance metrics related to client satisfaction and partnership success.
• Stay informed on industry trends and competitive developments to strengthen strategic positioning.

Qualifications

• Bachelors degree in Business Administration, Marketing, Communications, or a related field.
• 4–7+ years of experience in account management, relationship management, business development, or strategic partnerships.
• Strong interpersonal and communication skills with the ability to build trust with stakeholders.
• Experience managing high-value client accounts or strategic partnerships.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple relationships and priorities simultaneously.
• Experience working with CRM platforms and client relationship tools.
• Ability to work independently and collaborate across cross-functional teams.

Preferred Qualifications

• Experience in technology, SaaS, consulting, or enterprise services environments.
• MBA or advanced degree in business or related field.
• Proven experience leading strategic account growth initiatives.
• Experience with contract negotiation and partnership development.
• Strong analytical skills with the ability to interpret client and partnership performance data.

Compensation

Annual Salary: $95,000 – $140,000 per year. Compensation will be determined based on experience, qualifications, and relationship management expertise.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with employer matching.
• Paid time off (PTO) and company holidays.
• Flexible remote work environment.
• Professional development and leadership training opportunities.
• Performance-based bonuses.
• Paid parental leave.
• Home office or technology stipend.
• Employee wellness programs.