• Completes on-site risk control surveys of moderately sophisticated current and prospective policyholders’ operations • Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents • Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages • Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need • Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed • Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making process • Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc • Delivers advanced training and on-site loss control surveys for current and prospective accounts • Develops written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses • Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service • Analyzes previous losses and current exposures for highly sophisticated accounts as assigned for development • Provides tailored services, such as hazard control assessments, ergonomic surveys or slip and fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report • Develops positive relationships with accounts and agents • Other duties as assigned