Novig

This role involves handling user inquiries via chat and email using Intercom, requiring quick, accurate, and on-brand communication, especially during high-volume live sports events. Agents must use internal tools to investigate accounts and transactions, while also flagging recurring issues to improve documentation and processes.

The Chief Compliance Officer will be responsible for building and leading a best-in-class compliance framework, applying deep expertise in CFTC DCM Core Principles to design, implement, and enhance a scalable compliance program. This role involves serving as the primary internal owner of the framework, managing regulatory examinations, and partnering cross-functionally to embed regulatory requirements into systems and workflows.

Customer Experience Team Lead handling escalated inquiries and supporting users

Customer Support Agent for sports prediction market platform

This role involves providing customer support during high-stakes live sports events. Thrive in live, high-stakes environments, staying calm and focused during volume spikes. Take ownership of every interaction, handling user inquiries with care and urgency. Respond quickly to cha...

This role involves building and leading a best-in-class compliance framework for Novig's sports prediction market. Excited to build and lead a compliance framework with institutional-grade regulatory rigor. Motivated to apply expertise in CFTC DCM Core Principles to enhance a sca...